2005-02-14 Josh email

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08:27 from Robin

• Responds to: 2005-02-03 Josh email

From:	Robin Baker <BakerR-2024-11-22-10:00-spam@mh.co.durham.ncspam.us>
To:	"'The Hypertwins'" <themspam@spamhypertwinsspam.spamorg>
Subject:	RE: getting back in the system
Date:	Mon, 14 Feb 2005 08:27:17 -0500
X-Mailer:	Internet Mail Service (5.5.2653.19)

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Hi,

Yes I would be glad to assist you. I am sorry that I have not responded before now. I mistakenly overlooked your e-mail. I thought it was an advertisement. Tomorrow I will be back in the office. Please call me anytime between 9:00 and 5:00. As far as I know, our computer did not crash. I can also assure you that our process to serve you has become much easier. I look forward to hearing from you tomorrow.

Thanks,

Robin

12:02 from us

From:	The Hypertwins
To:	Robin Baker
Sent:	2/14/2005 12:02 PM
Subject:	RE: getting back in the system

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Hi again Robin,

Spam is quite the problem these days; we definitely understand about overlooked emails.

I'm wondering if there's any way we could do this by email instead of phone -- when it comes to making important phone calls, we both tend to be very averse (which is why we had a friend of ours make the initial call to you about the email) and will put it off until there's time to do it with a clear head, which never seems to happen these days. :-S

The supposed computer crash was shortly before you came on board, right around the time that The Durham Center moved from the offices near the corner of Lakewood Ave. and Roxboro St. Emails to Alexsandra Manuel, Josh's caseworker, began bouncing -- which seemed to confirm the computer crash rumor -- but it's entirely possible that it was just a rumor.

Looking forward to hearing back from you.

Thank you!

Nick Staddon (for Sandy Hall, Josh Smith's mom)

12:21 from Robin

From:	Robin Baker <BakerR-2024-11-22-10:00-spam@mh.co.durham.ncspam.us>
To:	"'The Hypertwins'" <themspam@spamhypertwinsspam.spamorg>
Subject:	RE: getting back in the system
Date:	Mon, 14 Feb 2005 12:21:23 -0500
X-Mailer:	Internet Mail Service (5.5.2653.19)

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Thanks for your response. Does Josh currently have a case manager?

Thanks,

Robin

12:26 from us

• Responds to: 12:21 from Robin Baker

From:	The Hypertwins [mailto:them-2024-11-22-10:00-spam@hypertwinsspam.org]
Sent:	Monday, February 14, 2005 12:26 PM
To:	Robin Baker
Subject:	RE: getting back in the system

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That's a good question; we don't really know for sure. His last caseworker was Alexsandra Manuel, and the last we heard from anybody at the Durham Center was from her, before our email to her began bouncing.

Josh's case number was/is 069746, if that is any help in tracking down his records.

Thanks!

Nick & Sandy

13:01 from Robin

• Responds to: 12:26 from us

From:	Robin Baker <BakerR-2024-11-22-10:00-spam@mh.co.durham.ncspam.us>
To:	-	'The Hypertwins':	them
Subject:	RE: getting back in the system
Date:	Mon, 14 Feb 2005 13:01:22 -0500
X-Mailer:	Internet Mail Service (5.5.2653.19)

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I will investigate this and get back with you tomorrow.

Thanks,

Robin