Zelle

Downsides:

• Requires an active debit card to access bank accounts; cannot use routing numbers.
• No web UI; there's only the app.

Who the freep thought it was necessary to allow an app to prohibit the user from taking screenshots??

2021-05-12

• Does not recognize either of the banks I currently have accounts with (BBVA, Coastal Credit Union)
• Says "something went wrong" when I try to enter debit cards from either of those banks.
  • This could be because those cards are both problematic for different reason (CCU because I think they may have deactivated it for disuse; BBVA because there's a 24(?)-hour lock on transfers after finally getting online banking working)

Planning to try again later.

2021-05-17

Tried again, after everything should have been unlocked and working -- but both accounts had a problem.

I also couldn't connect to Coastal because they deactivated my card for disuse and I haven't yet received a replacement.

So basically, Zelle is useless to me at this point.

2021-06-05

I tried again, after the card arrived and I had verified that it works (by shopping with it) -- Zelle still pops up a message saying there's some kind of problem and I need to contact customer support, but then the message slides back down out of the way before I can even screencap it.

...and Coastal Credit Union's app pops up with a notice about a pending charge of $0.00 -- so something almost worked.

"Calling" customer service should not be the only method of getting help, though.