Phone phobia

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Phone-phobia (sometimes called "telephobia"), is a psychological condition in which an individual experiences extreme fear or avoidance of using the telephone. In some cases, it is mainly experienced with regard to making (as opposed to receiving) phone calls, but it can also be extreme to the point where the phone-phobic is afraid even to listen to voice-mail (answering machine) messages.

Opinions

Woozle 15:58, 4 May 2005 (CDT)

My own experience has varied between these extremes; sometimes I can listen to messages, but it gets harder if I know I am behind on my work because I am afraid that the message will be reminding me of something I haven't done.

It is a problem which I have had almost as long as I can remember. I believe it is largely rooted in having a very poor short-term memory, which means that I easily forget things I am told verbally -- to the point where I will find myself completely at a loss as to what to say next in a conversation, or even whether it is my turn, or if the conversation is now over or not. In face-to-face conversations, I can often read nonverbal cues to help guide me, but these cues are almost entirely lacking in phone conversations. If the conversation were taking place in print (e.g. email or instant messaging), I could re-read what had taken place so far until it sank in, and then work out what to do; with the phone, there is no instant replay, and there is an expectation that you need to respond within a small time-window.

This problem has also been very costly to me -- not just because of missed opportunities because I couldn't make a phone call, but also because of problems dealing with people who agreed to handle phone calls for me.

Although this problem is not, as far as I know, recognized by any official psychological association, I have lost count of the number of people I have spoken with who have more or less the same problem. Some others have said that they have experienced this problem but "got over it"; after 35 years of trying to "get over it", by various means, I do not think the forceful approach works very well. (I have more to write about this, but will have to come back to it later.)