Difference between revisions of "Zelle"
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[[category:banking]] | |||
Downsides: | Downsides: | ||
* Requires an active debit card to access bank accounts; cannot use routing numbers. | * Requires an active debit card to access bank accounts; cannot use routing numbers. | ||
* No web UI; there's only the app. | * No web UI; there's only the app. | ||
[[File:2021-05-1715-47-29.jpg|400px|thumb|Who the freep thought it was necessary to allow an app to prohibit the user from taking screenshots??]] | [[File:2021-05-1715-47-29.jpg|400px|thumb|Who the freep thought it was necessary to allow an app to prohibit the user from taking screenshots??]] | ||
==2021-05-12 | [[File:Screenshot_20220106-093916.png|400px|thumb|At least I was allowed to screencap this apparently-ubiquitous A101 error. (Yes, this is my actual cellphone number. I don't answer unless I know the caller, so leave a voicemail or (better) text me, if you want an answer.)]] | ||
==2021-05-12== | |||
* Does not recognize either of the banks I currently have accounts with ([[BBVA]], [[Coastal Credit Union]]) | * Does not recognize either of the banks I currently have accounts with ([[BBVA]], [[Coastal Credit Union]]) | ||
* Says "something went wrong" when I try to enter debit cards from either of those banks. | * Says "something went wrong" when I try to enter debit cards from either of those banks. | ||
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Planning to try again later. | Planning to try again later. | ||
==2021-05-17 | ==2021-05-17== | ||
Tried again, after everything should have been unlocked | Tried again, after everything should have been unlocked and working -- but both accounts had a problem. | ||
I also couldn't connect to Coastal because they deactivated my card for disuse and I haven't yet received a replacement. | I also couldn't connect to Coastal because they deactivated my card for disuse and I haven't yet received a replacement. | ||
So basically, Zelle is useless to me. | So basically, Zelle is useless to me at this point. | ||
==2021-06-05== | |||
I tried again, after the card arrived and I had verified that it works (by shopping with it) -- Zelle still pops up a message saying there's some kind of problem and I need to contact customer support, but then the message slides back down out of the way before I can even screencap it. | |||
...and [[Coastal Credit Union]]'s app pops up with a notice about a pending charge of $0.00 -- so something ''almost'' worked. | |||
"Calling" customer service [[phone phobia|should not be]] the only method of getting help, though. | |||
==2021-07-08== | |||
Tried [[Coastal Credit Union|CCU]] card yet again, cuz reasons -- and this time it worked; go figure. (Later note: I'm not sure what I was talking about here. Where was I "trying" this, and what did I mean by "trying"? Maybe there are notes in my password stash...) | |||
==2022-09-06== | |||
I was finally able to log into Zelle on -- get this -- a phone with no cell service. So any argument that they need to tie the account to a mobile device for security reasons is bogus. They sent a security code to the phone number they have for me, and it arrived on the other phone (and "Messages for web" on my desktop) so I entered it manually and that worked fine. | |||
Latest revision as of 23:41, 6 September 2022
Downsides:
- Requires an active debit card to access bank accounts; cannot use routing numbers.
- No web UI; there's only the app.
2021-05-12
- Does not recognize either of the banks I currently have accounts with (BBVA, Coastal Credit Union)
- Says "something went wrong" when I try to enter debit cards from either of those banks.
- This could be because those cards are both problematic for different reason (CCU because I think they may have deactivated it for disuse; BBVA because there's a 24(?)-hour lock on transfers after finally getting online banking working)
Planning to try again later.
2021-05-17
Tried again, after everything should have been unlocked and working -- but both accounts had a problem.
I also couldn't connect to Coastal because they deactivated my card for disuse and I haven't yet received a replacement.
So basically, Zelle is useless to me at this point.
2021-06-05
I tried again, after the card arrived and I had verified that it works (by shopping with it) -- Zelle still pops up a message saying there's some kind of problem and I need to contact customer support, but then the message slides back down out of the way before I can even screencap it.
...and Coastal Credit Union's app pops up with a notice about a pending charge of $0.00 -- so something almost worked.
"Calling" customer service should not be the only method of getting help, though.
2021-07-08
Tried CCU card yet again, cuz reasons -- and this time it worked; go figure. (Later note: I'm not sure what I was talking about here. Where was I "trying" this, and what did I mean by "trying"? Maybe there are notes in my password stash...)
2022-09-06
I was finally able to log into Zelle on -- get this -- a phone with no cell service. So any argument that they need to tie the account to a mobile device for security reasons is bogus. They sent a security code to the phone number they have for me, and it arrived on the other phone (and "Messages for web" on my desktop) so I entered it manually and that worked fine.