2009/01/27/Josh service reduction

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2009/01/26 2009/01/27 2009/01/28

2009-01-16 recd 01-27 Josh reduction of hours.adj.web.png

Note the 10-day window which would mean that the 26th was the last day we could file a complaint, since the letter is dated the 16th.

Now notice the date-stamp on the postage:

2009-01-16 recd 01-27 Josh reduction of hours - envelope.crop.jpg