2006-03-14 webmail to Ecover

This is email to Ecover, sent via their web site's email form. See also High Efficiency (washing machines)

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We've recently been told that the use of non-"HE compliant" cleaning substances in our front-loading washer can void the warranty. We noticed that Ecover's laundry powder (which we use and prefer) does not seem to be "HE compliant". Can you tell me if Ecover is known to be safe for "HE" washing machines? Has Ecover attempted to obtain "HE" certification? We are determined to continue using ecologically-sound cleaning material and have no intention of switching powders at this point; we are mainly trying to find out what's going on with this "HE" thing. (I'd write more, but there's not much space in this box.) Thanks!