2003/02/06
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Thursday, February 6, 2003 (#37)
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- what: ICQ dialogue between Bubba and Woozle
Bubba 2/6/03 2:21 PM hey
woozle 2/6/03 4:29 PM back
Bubba 2/6/03 4:29 PM k
Bubba 2/6/03 4:29 PM WB
woozle 2/6/03 4:30 PM thx
Bubba 2/6/03 4:30 PM Parallel Axis golf is hedging on their drop
ship program
woozle 2/6/03 4:30 PM meaning...?
Bubba 2/6/03 4:31 PM it may turn into a buy as per order and
develop our own return policy
Bubba 2/6/03 4:31 PM it was gonna be a 30 day hold on our monies
till the clubs weren't returned
woozle 2/6/03 4:32 PM another cash drain... not so sure the whole
golf thing is a good idea.
Bubba 2/6/03 4:32 PM $300-$400 persale is not a bad idea
woozle 2/6/03 4:33 PM but that's not the whole story. It never is.
Bubba 2/6/03 4:33 PM and if they're paid for first
Bubba 2/6/03 4:34 PM it's only returns that are a risk if we even
have a policy for golf clubs
woozle 2/6/03 4:34 PM point being we'd have to look at the whole
thing very carefully to eliminate potential
loss points.
Bubba 2/6/03 4:34 PM of course
Bubba 2/6/03 4:36 PM I'm in the middle of an email asking them why
they can't do both
woozle 2/6/03 4:36 PM both...
Bubba 2/6/03 4:36 PM straight retail and drop-ship
woozle 2/6/03 4:36 PM ah.
Bubba 2/6/03 4:36 PM seems they'd want to sell them wherever
woozle 2/6/03 4:40 PM shouldn't the ZR order be here by now? You
wanna callem and get a tracking #?
Bubba 2/6/03 4:40 PM u got their # handy?
woozle 2/6/03 4:41 PM not exactly
woozle 2/6/03 4:41 PM I can find it
Bubba 2/6/03 4:41 PM pleez
woozle 2/6/03 4:41 PM probably by going to zionrootswear.com
Bubba 2/6/03 4:41 PM I'll get it
Bubba 2/6/03 4:41 PM thot you had it
woozle 2/6/03 4:42 PM it's in the catalog and probly in the DB, but
the web site is fastest
Bubba 2/6/03 4:43 PM can't find my cat
woozle 2/6/03 4:44 PM web site sez
877-262-7539
904-247-9966
Bubba 2/6/03 4:46 PM got them on the phone
Bubba 2/6/03 4:47 PM when placed
woozle 2/6/03 4:47 PM last week... date is in DB... loading.
woozle 2/6/03 4:48 PM 1/29
woozle 2/6/03 4:48 PM received email confirmation
Bubba 2/6/03 4:48 PM fax
Bubba 2/6/03 4:48 PM ?
Bubba 2/6/03 4:48 PM email or fax?
woozle 2/6/03 4:48 PM email
Bubba 2/6/03 4:49 PM to whom did you send it?
woozle 2/6/03 4:49 PM orders@zionrootswear.com
Bubba 2/6/03 4:49 PM that's retail only
woozle 2/6/03 4:49 PM Gia Jewell said to go ahead
woozle 2/6/03 4:49 PM I asked about wholesale specifically
Bubba 2/6/03 4:50 PM she's checking on if the retail side has the
order
Bubba 2/6/03 4:50 PM they don't
woozle 2/6/03 4:50 PM Joyce Petty confirmed the order
woozle 2/6/03 4:50 PM she gave me a list of what they didn't have
Bubba 2/6/03 4:50 PM she's retail
Bubba 2/6/03 4:50 PM did you have an order #
woozle 2/6/03 4:51 PM well, I placed a wholesale order and I bloody
well expect them to send it since that was
what I asked about. No, I did not get an order
#.
woozle 2/6/03 4:51 PM You have cc:s of the entire convo.
Bubba 2/6/03 4:57 PM apparently it didn't get hooked up and they'd
rather have it emailed again only to
rebecca@zionrootswear.com to start fresh or to
at least begin the tracking of it. If it's
been sent they will ignore it and we'll have
to send the next and subsequent orders to her.
They are 3 weeks away from an online
wholesale ordering form
woozle 2/6/03 5:00 PM Re-emailing...
woozle 2/6/03 5:00 PM it is sent.
Bubba 2/6/03 5:01 PM and it may have been sent to us w/just a day
or two hold up while they got it sorted out
from retail to wholesale
woozle 2/6/03 5:01 PM (Leslie Hewa just left a phone msg on 0474)
woozle 2/6/03 5:02 PM When can they get us a tracking #?
Bubba 2/6/03 5:02 PM when they find out if it's already been
shipped or not which will prob be in the
morning
woozle 2/6/03 5:02 PM ok
Bubba 2/6/03 5:03 PM Les Hewa ordered some stuff from us so he's
probably asking about it
Bubba 2/6/03 5:03 PM do we know the status?
woozle 2/6/03 5:03 PM checking
Bubba 2/6/03 5:03 PM Julio Garcia left a message asking for the
certificate of authenticity of the Flores
piece
Bubba 2/6/03 5:04 PM Unimex is on it and they'd like the other half
+ shipping as per the quote
woozle 2/6/03 5:04 PM if it's E1008, the stuff is 3 MT and one LB,
so we're getting ready to order them... or,
rather, I ordered the MT today and we'll order
the LB as soon as we get the $ back from the
ZR (or MT, if that arrives first)
woozle 2/6/03 5:04 PM Need total balance from Unimex
woozle 2/6/03 5:05 PM Never heard back from them on any of our
questions
Bubba 2/6/03 5:06 PM check your bank book for the amount sent last
time then take that and add the shipping costs
they sent you. It was like $112 + $31 = $143
woozle 2/6/03 5:06 PM But what ARE the shipping costs -- $32 or $30?
woozle 2/6/03 5:06 PM the numbers didn't add up.
Bubba 2/6/03 5:06 PM there was enough profit to give them $32
woozle 2/6/03 5:06 PM If they're not gonna answer, I'll just send
them the lower figure.
Bubba 2/6/03 5:07 PM they're opening a new gallery and are a little
slow in the understanding dept
woozle 2/6/03 5:07 PM I don't like not getting answers.
Bubba 2/6/03 5:07 PM understanding the ecommerce thingy
Bubba 2/6/03 5:08 PM and me neither
Bubba 2/6/03 5:08 PM but
woozle 2/6/03 5:08 PM This was math, not e-commerce.
Bubba 2/6/03 5:08 PM They did give us the seperate figures to do
the math also and we're talking $2
Bubba 2/6/03 5:08 PM I know
Bubba 2/6/03 5:09 PM they are slow to take us seriously
woozle 2/6/03 5:09 PM If it's really +$2 and it matters to them,
they can bill us for the balance
Bubba 2/6/03 5:09 PM do we want to look like that or have them say
hey you sent us $2 too much
Bubba 2/6/03 5:09 PM or just live w/the silent knowledge
woozle 2/6/03 5:10 PM Right now, I'm mainly irritated because they
are now demanding money but seem to be
refusing to tell us how much.
woozle 2/6/03 5:10 PM If they want their freakin' money, they should
at least send us a brief email (or ground
mail, like they useta do) with the total.
woozle 2/6/03 5:11 PM I can make out like it was an honest
misunderstanding
Bubba 2/6/03 5:11 PM I did add $25 per piece over dbl into the
equation
Bubba 2/6/03 5:12 PM or more
woozle 2/6/03 5:12 PM Then why are we also estimating $25 shipping?
woozle 2/6/03 5:13 PM And I'm not sure I'm still using your prices;
I might have switched to an algorithm. Let me
check...
woozle 2/6/03 5:14 PM ok, I don't see an algorithm; it's possible I
was doing it by hand, but there are so many
price codes it seems unlikely.
Bubba 2/6/03 5:14 PM $25 shipping because we can always cut a break
on shipping but going up requires notification
to customer and oft times approval before we
ship
Bubba 2/6/03 5:15 PM and they are professionally packed
woozle 2/6/03 5:15 PM I'm saying we're charging twice for the
shipping, if the shipping is already figured
into the price.
woozle 2/6/03 5:16 PM Cuz I charged the customers the actual
shipping cost quoted, on top of our retail
price
Bubba 2/6/03 5:16 PM how are we charging twice
woozle 2/6/03 5:16 PM So maybe that's why we're not getting very
many Flores orders? Do you see his pieces
elsewhere online?
Bubba 2/6/03 5:16 PM I don't understand what you just said
woozle 2/6/03 5:16 PM How are we charging twice for shipping?
Because we're charging once by including it in
the price and again by adding it in.
Bubba 2/6/03 5:17 PM it's not added into the price
woozle 2/6/03 5:17 PM You said you allowed about $25 when you set
the prices.
Bubba 2/6/03 5:17 PM the price is the price, shipping is extra
Bubba 2/6/03 5:17 PM no
woozle 2/6/03 5:17 PM u sed:
Bubba (5:11 PM) :
I did add $25 per piece over dbl into the
equation
Bubba (5:12 PM) :
or more
Bubba 2/6/03 5:17 PM cause it's limited edition art and not a
T-shirt
woozle 2/6/03 5:18 PM if it's not for shipping, what's it for?
Bubba 2/6/03 5:18 PM profit
Bubba 2/6/03 5:18 PM it's art
woozle 2/6/03 5:18 PM ok
Bubba 2/6/03 5:19 PM we could charge $3000 for a $500 piece if we
thought we could get it and there were only a
limited # of them left
woozle 2/6/03 5:19 PM my point about the $2 is not that we need it;
it's not about the money. It's that if they're
gonna demand payment, they should state what
they're owed. Otherwise I'm going to figure it
myself, and I'm going to figure it in our
favor because I don't like being ignored.
Bubba 2/6/03 5:20 PM I know it's not about the $2 and they
should've answered the ?
woozle 2/6/03 5:20 PM Right.
woozle 2/6/03 5:21 PM And rather than be hostile about it, I'll just
make it seem like an honest mistake -- I was
told $x shipping for this customer and $y
shipping for the other, so I'm sending you $x
+ $y.
Bubba 2/6/03 5:21 PM we have enough to go on and so we can just
send him the money and a note to the effect
that we need invoices
Bubba 2/6/03 5:21 PM rt you said it
woozle 2/6/03 5:21 PM I'm tired of being patient with people.
Perhaps I'll feel differently tomorrow...
Bubba 2/6/03 5:21 PM I'm gonna go dress Lynne's wound brb
woozle 2/6/03 5:21 PM k
Bubba 2/6/03 5:22 PM I hope so
Bubba 2/6/03 5:22 PM feeling diff tomorrow
woozle 2/6/03 5:22 PM Only if they don't close the schools
Bubba 2/6/03 5:56 PM am bk
Bubba 2/6/03 5:56 PM sounds like the kids are getting to you a
little
woozle 2/6/03 6:12 PM they do tend to do that
woozle 2/6/03 6:13 PM (was off getting pizza)
Bubba 2/6/03 6:13 PM em masse
Bubba 2/6/03 6:13 PM en
Bubba 2/6/03 6:13 PM ummm pizza