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Wednesday, February 19, 2003 (#50)
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- what: ICQ dialogue between Bubba and Woozle
Bubba 2/19/03 8:26 AM any word from her bank?
Bubba 2/19/03 8:26 AM oh, mornin
woozle 2/19/03 8:26 AM hiya
woozle 2/19/03 8:26 AM My voice is fried this morning... I may need
you to call the bank. Would that be possible?
Bubba 2/19/03 8:26 AM is it always this bright this early in the
morning?
woozle 2/19/03 8:27 AM Durn mornings, they think they're so bright...
Bubba 2/19/03 8:27 AM fried? it was sposed to be broiled!
Bubba 2/19/03 8:28 AM what do I ask of them?
woozle 2/19/03 8:28 AM I was being general... it might be scrambled
woozle 2/19/03 8:28 AM What do you ask -- typing...
Bubba 2/19/03 8:29 AM why do I ask if they're typing?
Bubba 2/19/03 8:29 AM as a service or just if they do at all?
Bubba 2/19/03 8:29 AM ever.
woozle 2/19/03 8:30 AM well, what I said to CardService was that we
had this weird situation with a customer card
where the processing software insists the card
number is invalid, but the customer insists
that that's the right number (we've called her
back twice now to check it). CardService
suggested that maybe it's not a credit card
but some other kind of card.
woozle 2/19/03 8:30 AM So then I'd ask them if we could give them the
card number and the customer's name and they
could verify if she has a card by that number
and if it's really a Visa.
Bubba 2/19/03 8:30 AM and validate the correctness of her statements
rt
Bubba 2/19/03 8:30 AM k
Bubba 2/19/03 8:30 AM monnit
woozle 2/19/03 8:31 AM You have her billing addr too if they want to
check that.
Bubba 2/19/03 8:31 AM k
Bubba 2/19/03 8:33 AM and he said....mo men Tito, we've got to get
this done.
woozle 2/19/03 8:33 AM whatever wiggles
Bubba 2/19/03 8:35 AM calling
Bubba 2/19/03 8:37 AM not till 9 am and I could have called them
last night because they're customer service is
open till 10, so inna bit i will
woozle 2/19/03 8:37 AM ok d'ok
Bubba 2/19/03 9:13 AM hey
woozle 2/19/03 12:04 PM updated db is uploaded