2003/02/06
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Thursday, February 6, 2003 (#37)
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- what: ICQ dialogue between Bubba and Woozle
Bubba 2/6/03 2:21 PM hey woozle 2/6/03 4:29 PM back Bubba 2/6/03 4:29 PM k Bubba 2/6/03 4:29 PM WB woozle 2/6/03 4:30 PM thx Bubba 2/6/03 4:30 PM Parallel Axis golf is hedging on their drop ship program woozle 2/6/03 4:30 PM meaning...? Bubba 2/6/03 4:31 PM it may turn into a buy as per order and develop our own return policy Bubba 2/6/03 4:31 PM it was gonna be a 30 day hold on our monies till the clubs weren't returned woozle 2/6/03 4:32 PM another cash drain... not so sure the whole golf thing is a good idea. Bubba 2/6/03 4:32 PM $300-$400 persale is not a bad idea woozle 2/6/03 4:33 PM but that's not the whole story. It never is. Bubba 2/6/03 4:33 PM and if they're paid for first Bubba 2/6/03 4:34 PM it's only returns that are a risk if we even have a policy for golf clubs woozle 2/6/03 4:34 PM point being we'd have to look at the whole thing very carefully to eliminate potential loss points. Bubba 2/6/03 4:34 PM of course Bubba 2/6/03 4:36 PM I'm in the middle of an email asking them why they can't do both woozle 2/6/03 4:36 PM both... Bubba 2/6/03 4:36 PM straight retail and drop-ship woozle 2/6/03 4:36 PM ah. Bubba 2/6/03 4:36 PM seems they'd want to sell them wherever woozle 2/6/03 4:40 PM shouldn't the ZR order be here by now? You wanna callem and get a tracking #? Bubba 2/6/03 4:40 PM u got their # handy? woozle 2/6/03 4:41 PM not exactly woozle 2/6/03 4:41 PM I can find it Bubba 2/6/03 4:41 PM pleez woozle 2/6/03 4:41 PM probably by going to zionrootswear.com Bubba 2/6/03 4:41 PM I'll get it Bubba 2/6/03 4:41 PM thot you had it woozle 2/6/03 4:42 PM it's in the catalog and probly in the DB, but the web site is fastest Bubba 2/6/03 4:43 PM can't find my cat woozle 2/6/03 4:44 PM web site sez 877-262-7539 904-247-9966 Bubba 2/6/03 4:46 PM got them on the phone Bubba 2/6/03 4:47 PM when placed woozle 2/6/03 4:47 PM last week... date is in DB... loading. woozle 2/6/03 4:48 PM 1/29 woozle 2/6/03 4:48 PM received email confirmation Bubba 2/6/03 4:48 PM fax Bubba 2/6/03 4:48 PM ? Bubba 2/6/03 4:48 PM email or fax? woozle 2/6/03 4:48 PM email Bubba 2/6/03 4:49 PM to whom did you send it? woozle 2/6/03 4:49 PM orders@zionrootswear.com Bubba 2/6/03 4:49 PM that's retail only woozle 2/6/03 4:49 PM Gia Jewell said to go ahead woozle 2/6/03 4:49 PM I asked about wholesale specifically Bubba 2/6/03 4:50 PM she's checking on if the retail side has the order Bubba 2/6/03 4:50 PM they don't woozle 2/6/03 4:50 PM Joyce Petty confirmed the order woozle 2/6/03 4:50 PM she gave me a list of what they didn't have Bubba 2/6/03 4:50 PM she's retail Bubba 2/6/03 4:50 PM did you have an order # woozle 2/6/03 4:51 PM well, I placed a wholesale order and I bloody well expect them to send it since that was what I asked about. No, I did not get an order #. woozle 2/6/03 4:51 PM You have cc:s of the entire convo. Bubba 2/6/03 4:57 PM apparently it didn't get hooked up and they'd rather have it emailed again only to rebecca@zionrootswear.com to start fresh or to at least begin the tracking of it. If it's been sent they will ignore it and we'll have to send the next and subsequent orders to her. They are 3 weeks away from an online wholesale ordering form woozle 2/6/03 5:00 PM Re-emailing... woozle 2/6/03 5:00 PM it is sent. Bubba 2/6/03 5:01 PM and it may have been sent to us w/just a day or two hold up while they got it sorted out from retail to wholesale woozle 2/6/03 5:01 PM (Leslie Hewa just left a phone msg on 0474) woozle 2/6/03 5:02 PM When can they get us a tracking #? Bubba 2/6/03 5:02 PM when they find out if it's already been shipped or not which will prob be in the morning woozle 2/6/03 5:02 PM ok Bubba 2/6/03 5:03 PM Les Hewa ordered some stuff from us so he's probably asking about it Bubba 2/6/03 5:03 PM do we know the status? woozle 2/6/03 5:03 PM checking Bubba 2/6/03 5:03 PM Julio Garcia left a message asking for the certificate of authenticity of the Flores piece Bubba 2/6/03 5:04 PM Unimex is on it and they'd like the other half + shipping as per the quote woozle 2/6/03 5:04 PM if it's E1008, the stuff is 3 MT and one LB, so we're getting ready to order them... or, rather, I ordered the MT today and we'll order the LB as soon as we get the $ back from the ZR (or MT, if that arrives first) woozle 2/6/03 5:04 PM Need total balance from Unimex woozle 2/6/03 5:05 PM Never heard back from them on any of our questions Bubba 2/6/03 5:06 PM check your bank book for the amount sent last time then take that and add the shipping costs they sent you. It was like $112 + $31 = $143 woozle 2/6/03 5:06 PM But what ARE the shipping costs -- $32 or $30? woozle 2/6/03 5:06 PM the numbers didn't add up. Bubba 2/6/03 5:06 PM there was enough profit to give them $32 woozle 2/6/03 5:06 PM If they're not gonna answer, I'll just send them the lower figure. Bubba 2/6/03 5:07 PM they're opening a new gallery and are a little slow in the understanding dept woozle 2/6/03 5:07 PM I don't like not getting answers. Bubba 2/6/03 5:07 PM understanding the ecommerce thingy Bubba 2/6/03 5:08 PM and me neither Bubba 2/6/03 5:08 PM but woozle 2/6/03 5:08 PM This was math, not e-commerce. Bubba 2/6/03 5:08 PM They did give us the seperate figures to do the math also and we're talking $2 Bubba 2/6/03 5:08 PM I know Bubba 2/6/03 5:09 PM they are slow to take us seriously woozle 2/6/03 5:09 PM If it's really +$2 and it matters to them, they can bill us for the balance Bubba 2/6/03 5:09 PM do we want to look like that or have them say hey you sent us $2 too much Bubba 2/6/03 5:09 PM or just live w/the silent knowledge woozle 2/6/03 5:10 PM Right now, I'm mainly irritated because they are now demanding money but seem to be refusing to tell us how much. woozle 2/6/03 5:10 PM If they want their freakin' money, they should at least send us a brief email (or ground mail, like they useta do) with the total. woozle 2/6/03 5:11 PM I can make out like it was an honest misunderstanding Bubba 2/6/03 5:11 PM I did add $25 per piece over dbl into the equation Bubba 2/6/03 5:12 PM or more woozle 2/6/03 5:12 PM Then why are we also estimating $25 shipping? woozle 2/6/03 5:13 PM And I'm not sure I'm still using your prices; I might have switched to an algorithm. Let me check... woozle 2/6/03 5:14 PM ok, I don't see an algorithm; it's possible I was doing it by hand, but there are so many price codes it seems unlikely. Bubba 2/6/03 5:14 PM $25 shipping because we can always cut a break on shipping but going up requires notification to customer and oft times approval before we ship Bubba 2/6/03 5:15 PM and they are professionally packed woozle 2/6/03 5:15 PM I'm saying we're charging twice for the shipping, if the shipping is already figured into the price. woozle 2/6/03 5:16 PM Cuz I charged the customers the actual shipping cost quoted, on top of our retail price Bubba 2/6/03 5:16 PM how are we charging twice woozle 2/6/03 5:16 PM So maybe that's why we're not getting very many Flores orders? Do you see his pieces elsewhere online? Bubba 2/6/03 5:16 PM I don't understand what you just said woozle 2/6/03 5:16 PM How are we charging twice for shipping? Because we're charging once by including it in the price and again by adding it in. Bubba 2/6/03 5:17 PM it's not added into the price woozle 2/6/03 5:17 PM You said you allowed about $25 when you set the prices. Bubba 2/6/03 5:17 PM the price is the price, shipping is extra Bubba 2/6/03 5:17 PM no woozle 2/6/03 5:17 PM u sed: Bubba (5:11 PM) : I did add $25 per piece over dbl into the equation Bubba (5:12 PM) : or more Bubba 2/6/03 5:17 PM cause it's limited edition art and not a T-shirt woozle 2/6/03 5:18 PM if it's not for shipping, what's it for? Bubba 2/6/03 5:18 PM profit Bubba 2/6/03 5:18 PM it's art woozle 2/6/03 5:18 PM ok Bubba 2/6/03 5:19 PM we could charge $3000 for a $500 piece if we thought we could get it and there were only a limited # of them left woozle 2/6/03 5:19 PM my point about the $2 is not that we need it; it's not about the money. It's that if they're gonna demand payment, they should state what they're owed. Otherwise I'm going to figure it myself, and I'm going to figure it in our favor because I don't like being ignored. Bubba 2/6/03 5:20 PM I know it's not about the $2 and they should've answered the ? woozle 2/6/03 5:20 PM Right. woozle 2/6/03 5:21 PM And rather than be hostile about it, I'll just make it seem like an honest mistake -- I was told $x shipping for this customer and $y shipping for the other, so I'm sending you $x + $y. Bubba 2/6/03 5:21 PM we have enough to go on and so we can just send him the money and a note to the effect that we need invoices Bubba 2/6/03 5:21 PM rt you said it woozle 2/6/03 5:21 PM I'm tired of being patient with people. Perhaps I'll feel differently tomorrow... Bubba 2/6/03 5:21 PM I'm gonna go dress Lynne's wound brb woozle 2/6/03 5:21 PM k Bubba 2/6/03 5:22 PM I hope so Bubba 2/6/03 5:22 PM feeling diff tomorrow woozle 2/6/03 5:22 PM Only if they don't close the schools Bubba 2/6/03 5:56 PM am bk Bubba 2/6/03 5:56 PM sounds like the kids are getting to you a little woozle 2/6/03 6:12 PM they do tend to do that woozle 2/6/03 6:13 PM (was off getting pizza) Bubba 2/6/03 6:13 PM em masse Bubba 2/6/03 6:13 PM en Bubba 2/6/03 6:13 PM ummm pizza