2009-02-09 webmail to BB&T - Revision history

Woozle: updated categories

2009-06-07T13:16:52Z

updated categories

← Older revision		Revision as of 13:16, 7 June 2009
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	==Text==		==Text==
	[[category:business ~~correspondence~~]][[category:dated ~~items~~]]There doesn't seem to be any listing anywhere of the balance at the end of each day. I depend on this to reconcile my accounting with yours; I used to use the printed statements for this, but it doesn't seem to be on them anymore.		[[category:letters/business]][[category:dated]]There doesn't seem to be any listing anywhere of the balance at the end of each day. I depend on this to reconcile my accounting with yours; I used to use the printed statements for this, but it doesn't seem to be on them anymore.

	Could you please put this information back in, or show me where I can find it?		Could you please put this information back in, or show me where I can find it?

Woozle at 13:35, 10 March 2009

2009-03-10T13:35:36Z

← Older revision		Revision as of 13:35, 10 March 2009
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	Thanks.		Thanks.
			==Response (2009-02-10)==
			Dear Business OnLine User:

			Thank you for contacting BB&T E-Mail Support to inquire about a running balance feature in BB&T OnLine.

			BB&T OnLine provides your balance and transactions information on separate screens. At this time, BB&T OnLine does not support a register or running balance feature.

			However, we appreciate the time you took to share your concerns with us. In many cases, suggestions from our clients can help to improve our products and services. For this reason, I forwarded your comments to our OnLine Banking Department for consideration in future enhancements to BB&T OnLine.

			In the meantime, you may wish to consider exporting your account information from BB&T OnLine to Microsoft Money. Microsoft Money has a running balance feature to help keep track of your accounts.

			Once again, BB&T offers clients several easy options for preparing 2008 taxes using the best-selling, #1 rated TurboTax. In addition to the full lineup of TurboTax Online(SM) products, BB&T also offers TurboTax Free Edition Online(SM) and the ability to download TurboTax products to your home computer. Visit www.bbt.com/turbotax to get started today and get your refund fast.

			Thank you for banking with BB&T. We appreciate your business!

			BB&T E-Mail Support
			==Analysis==
			Ah. So this is a ploy to get us to buy Microsoft Money, basically.

			I can modify [[HyperMoney\|my accounting program]] to import their data, take a starting balance for the billing cycle (which they do still provide), and then show that running balance -- which should be immune to copying errors and should let me identify any data-entry errors on the stuff I've entered manually.

			But that's a lot of extra work, albeit one-time, to replace information which '''they used to provide''', and which costs them exactly nothing.

Woozle: +dated items

2009-02-09T17:05:21Z

+dated items

← Older revision		Revision as of 17:05, 9 February 2009
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	==Text==		==Text==
	[[category:business correspondence]]There doesn't seem to be any listing anywhere of the balance at the end of each day. I depend on this to reconcile my accounting with yours; I used to use the printed statements for this, but it doesn't seem to be on them anymore.		[[category:business correspondence]][[category:dated items]]There doesn't seem to be any listing anywhere of the balance at the end of each day. I depend on this to reconcile my accounting with yours; I used to use the printed statements for this, but it doesn't seem to be on them anymore.

	Could you please put this information back in, or show me where I can find it?		Could you please put this information back in, or show me where I can find it?

Woozle: New page: ==Text== category:business correspondenceThere doesn't seem to be any listing anywhere of the balance at the end of each day. I depend on this to reconcile my accounting with yours; I ...

2009-02-09T17:05:01Z

New page: ==Text== category:business correspondenceThere doesn't seem to be any listing anywhere of the balance at the end of each day. I depend on this to reconcile my accounting with yours; I ...

New page

==Text==
[[category:business correspondence]]There doesn't seem to be any listing anywhere of the balance at the end of each day. I depend on this to reconcile my accounting with yours; I used to use the printed statements for this, but it doesn't seem to be on them anymore.

Could you please put this information back in, or show me where I can find it?

Preferably the online banking display should include a running balance, but putting the day-by-day balance back into the statement would do.

Thanks.