2008-04-18 letter to TWC - Revision history

Woozle: updated categories

2009-06-07T12:33:04Z

updated categories

← Older revision		Revision as of 12:33, 7 June 2009
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	[[category:~~Dated Items~~]][[category:business ~~correspondence~~]][[category:~~Dispute Correspondence~~]]		[[category:dated]][[category:letters/business]][[category:letters/dispute]]
	:'''FROM''': Nick Staddon, {{emaildated\|twc\|hypertwins\|org}}		:'''FROM''': Nick Staddon, {{emaildated\|twc\|hypertwins\|org}}
	:'''TO''': Time Warner Cable		:'''TO''': Time Warner Cable

Woozle: added obfuscated email address

2008-04-19T01:47:35Z

added obfuscated email address

← Older revision		Revision as of 01:47, 19 April 2008
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	[[category:Dated Items]][[category:business correspondence]][[category:Dispute Correspondence]]		[[category:Dated Items]][[category:business correspondence]][[category:Dispute Correspondence]]
			:'''FROM''': Nick Staddon, {{emaildated\|twc\|hypertwins\|org}}
	:'''TO''': Time Warner Cable		:'''TO''': Time Warner Cable
	:'''DATE''': April 18, 2008		:'''DATE''': April 18, 2008
	:'''RE''': acct #53108203		:'''RE''': acct #53108203, bill for $27.46

	Dear TWC,		Dear TWC,
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	This is nonsense. Prior to your previous bill, we had already corresponded about this matter; I asked you (in [[2008-04-03 webmail to Time Warner\|a message]] sent to you via your web site on April 3) to let me know what date you would like to retrieve your cable modem, and stated that I would be available any day from 5-7 PM. In your response, you declined to do so, saying instead that I should call you.		This is nonsense. Prior to your previous bill, we had already corresponded about this matter; I asked you (in [[2008-04-03 webmail to Time Warner\|a message]] sent to you via your web site on April 3) to let me know what date you would like to retrieve your cable modem, and stated that I would be available any day from 5-7 PM. In your response, you declined to do so, saying instead that I should call you.

	I suggest that you call yourself, and let yourself know that customer account #53108203 has your modem available for pickup any day between 5 and 7 PM. When the person on the other end of the line tells you what day they have scheduled to pick it up, thank them politely and then email me to let me know what day it will be; you have my email address on file.		I suggest that you call yourself, and let yourself know that customer account #53108203 has your modem available for pickup any day between 5 and 7 PM. When the person on the other end of the line tells you what day they have scheduled to pick it up, thank them politely and then email me to let me know what day it will be; you have my email address on file or you can use the one shown above.

	If you can't be bothered to do this, then I shall have to conclude that you don't want your modem back, in which case I think it would be incumbent upon you to remove the charge from my account and stop billing me for it. If you do want it back, please tell me when you will be coming to pick it up or explain to me why you cannot.		If you can't be bothered to do this, then I shall have to conclude that you don't want your modem back, in which case I think it would be incumbent upon you to remove the charge from my account and stop billing me for it. If you do want it back, please tell me when you will be coming to pick it up or explain to me why you cannot.

Woozle: New page: category:Dated Itemscategory:business correspondencecategory:Dispute Correspondence :'''TO''': Time Warner Cable :'''DATE''': April 18, 2008 :'''RE''': acct #53108203 Dear TWC...

2008-04-18T21:45:08Z

New page: category:Dated Items category:business correspondence category:Dispute Correspondence :'''TO''': Time Warner Cable :'''DATE''': April 18, 2008 :'''RE''': acct #53108203 Dear TWC...

New page

[[category:Dated Items]][[category:business correspondence]][[category:Dispute Correspondence]]
:'''TO''': Time Warner Cable
:'''DATE''': April 18, 2008
:'''RE''': acct #53108203

Dear TWC,

This is nonsense. Prior to your previous bill, we had already corresponded about this matter; I asked you (in [[2008-04-03 webmail to Time Warner|a message]] sent to you via your web site on April 3) to let me know what date you would like to retrieve your cable modem, and stated that I would be available any day from 5-7 PM. In your response, you declined to do so, saying instead that I should call you.

I suggest that you call yourself, and let yourself know that customer account #53108203 has your modem available for pickup any day between 5 and 7 PM. When the person on the other end of the line tells you what day they have scheduled to pick it up, thank them politely and then email me to let me know what day it will be; you have my email address on file.

If you can't be bothered to do this, then I shall have to conclude that you don't want your modem back, in which case I think it would be incumbent upon you to remove the charge from my account and stop billing me for it. If you do want it back, please tell me when you will be coming to pick it up or explain to me why you cannot.

Either way, I have offered to return it on a date of your choosing and '''I respectfully dispute any continued claim that I have been delinquent in my payments'''.

Thank you,

Nick Staddon